Shipping Locations
We currently ship to:
• Canada (all provinces and territories)
• Selected international destinations (if activated by the store owner)
Processing Time
Orders are processed within:
• 1–2 business days for in-stock items
• Orders placed on weekends or holidays will be processed on the next business day
Customized or special-order items may take longer.
Shipping Rates
Shipping costs are calculated at checkout based on:
• Delivery location
• Shipping method selected
• Courier rates
We do not control courier pricing or changes.
Estimated Delivery Times
• Canada: 2–7 business days
• International: Varies by destination
Delivery time may increase during holidays or due to courier delays.
Order Tracking
Once your order ships, a tracking number will be emailed to you.
Delays, Lost, or Stolen Packages
Zomera Jewelry is not responsible for:
• Delays caused by couriers, weather, or customs
• Packages marked as “Delivered” by the courier
• Lost shipments due to incorrect addresses entered by the customer
If your package is delayed or missing, please contact the courier directly.
We will assist where possible.
Incorrect Address
If the shipping address was entered incorrectly:
• Contact us immediately at [email protected]
• If the order has not shipped, we will update the address
• If it has shipped, we cannot make changes
Contact Information
For shipping-related questions:
📩 Email: [email protected]